Reviews for Dallas, TX Orthodontist Dr. James Ballou

Both the doctor and his assistant Wanda were amazing! Always very friendly and caring More

This was my first visit to a mint. I must say the staff treated me very well. Very friendly and professional attitudes. From the front desk to the dentist chair they operated in a timely manner. Robbie and Carrie both went above and beyond to make sure my issues were resolved with my teeth. Robbie was very determined and optimistic to make sure everything was correct and Carrie assisted her. I thank you both for giving me a great 1st time mint experience. I would definitely recommend this office to anyone I know in need of an orthodontist. More

I LOVE the way my smile is coming together. From where I was, to where I am now is a huge difference! Thanks Mint Orthodontics. More

The staff is always 100% pleasant and super friendly. The facility is modern and clean at all times. The equipment is up to date. I enjoy going hear and most likely will stay with them for the rest of my pretty smile days More

Wonderful staff, atmosphere & efficiency! So excited to have chosen this office for my dental work. I usually get a lot of anxiety with dentists but they were great!! More

Great staff and service. I love Mint Dentistry and I love my new braces. More

The front office staff was so kind and helpful when entering the building. I loved the ambiance, plenty of parking in the garage but busy on the street. The orthodontist assistant was a little rough on removing my braces but I was satisfied with the results. Keep in mind that it's very sensitive when they remove your braces so be ready when you end up going. I recommend this location, Duncanville was attentive too! More

I love coming to this facility the staff is very professional and friendly. I’ve recommended family and friends due to their latest technology! Every visit is delightful. More

My experience with this clinic deserves 10 stars!! I’ve never in my life met a doctor that cares more about his patients then at Mint Clinic. I recommend this location!! More

Beautiful location! Staff is fast & friendly as always. More

Dr. Chris and Robbie are by far the best ever. They both are so professional and friendly. I swear Dr. Chris has me smiling so hard because my smile is almost perfection since I got my braces put on. He is so nice and makes you feel at ease. I highly recommend 10/10. More

Dr. Chris and his assistant Carrie was awesome. She made me feel welcomed from the time when she called me from the front all the way until I walked out the door. Thank you for everything you did for me. More

I absolutely love this location. They are perfectionists with your teeth and I love it. They’re always so friendly and attentive. More

Another great experience at Mint today, as always. More

Mint Orthodontics is a great experience! Friendly employees, provide all the information you’re looking for, and great financing options when it comes to Invisalign! More

The office on Mockingbird Lane was Very refreshing. The staff was Very Attentive and So Polite.😆 The whole experience was Great, which makes me want to Share that Great Feeling!🤣 Looking forward to my next visit!!😁 More

I left my appointment with tears of joy in my eyes! Long story short, my family couldn’t afford orthodontic care when I was younger and as an adult I’ve taken care of my teeth religiously, but never been satisfied with my smile… I legit do NOT smile on purpose. After countless referrals to Ortho I’ve always put it off, fearing the price tag. I finally decided to follow up on my referral and today was blown away by my experience. The level of care and attention that everyone gave me was phenomenal. Dr. Chris was kind, knowledgeable and assured me I was a candidate for Invisalign and it would be a process, but to bare with him and work through it together. Now the end of my visit, the dreaded price tag I had feared, by the way it was a very competitive offer compared to prices I’ve researched, but the best part was they offer in house financing, no interest monthly payments… At that moment all my fears went away. I’ve signed and now just waiting for my first trays to come in 3 weeks. Thank you Mint Dentistry!!! I’m 31 years old and getting Invisalign. lol it’s never too late to start caring for yourself and you all make it so easy. More

My tech Heather was amazing as always very attentive ***Update she is still great y’all!!!*** More

After consultations from two other orthodontist, I was so discouraged. I refused to get metal braces and wanted to try the invisalign treatments. My doctor at Mint assured me I could get the results to give me the smile I desired. I'm six months in and I'm sooo happy about my results. It can only get better from here!! I'm so glad I went to Mint!! My technician today was professional and courtesy. She was also very knowledgeable and truly took the time to explain the next steps of what to expect. More

Staff is also so friendly More

Chris the Orthodontist is a great guy and likes to explain the work he’s doing and answer any questions you may have. I’ve had great experiences at the Mocking Bird Mint dentistry location. But Rebecca here at the front desk at the grapevine location was amazing to work with. She understood that I don’t live in TX anymore and was able to squeeze me in for a cleaning same day after my Orthodontist appointment. More

Big shout out to the Mint Orthodontist office on grapevine n the Mint General located in fort Worth Texas. Awesome staff great prices clean office great atmosphere More

Amazing staff very welcoming definitely will recommend to everyone More

I had a great visit experience at Mint Orthodontics. Dr Chris and dental assistant Carrie were so sweet and polite. They really cared for my needs. I highly recommend everyone to schedule an appointment. More

The friendliness and the professionalism of the staff was by far the best experience. The dental assistant who attended me was so nice and very knowledgeable on which type of braces would be a good fit for me. I forgot his name 😞 but it started with a J. Maybe Jesus? And most of all OMG the cost of braces Way less than other dental offices ! About $1000 cheaper Highly recommend More

Gloves should be used every time you touch computer, door handles everything when you going in my mouth After you touch anything outside of the mouth especially the mouth Gloves becomes contaminated Please change Gloves Please & thank you! Other than that Good 👍 More

Appointments always in my experience start on time. More

The doctor and assistant were super attentive, extremely nice, answered every question, and made sure I was as comfortable as possible 😊 I’m a patient for life! Go MINT ortho!!! More

Service was fast and simple. Atmosphere very nice and staff friendly. Customer service was great. Highly recommend. More

Carrie was so pleasant and made me feel very comfortable. I had to have my braces taken off and replaced and she held my hand the entire time as the old glue from the braces was being removed!! She was my mama for that hour. Thanks Carrie More

They do awesome work and are very patient with my daughter. More

Great ppl. Efficient at what they do. Carry conversation. Makes it enjoyable to get your teeth worked on More

They took great care of all my needs. Offered alternative treatments to get done exactly what I was asking for and took the time to explain pros and cons for all options. After years of dealing with other orthodontic doctors I have finally found my forever one! More

Don’t normally write reviews but I have had great experiences at both Mint Dental (Las Colinas) and Mint Ortho specifically this location at Mockingbird Station. Super friendly staff, I was nervous for my Ortho consult and very self conscious but they made me feel comfortable and the tech (I wish I could remember her name) was super friendly and pleasant. Kudos to the doctor and the staff for being friendly, efficient and very helpful. I had questions about my insurance coverage and was given all of the answers before committing to Invisalign. So glad that I did and excited for my next step to get my aligners! 10/10 would recommend. More

Absolutely amazing customer service from the receptionists. One in particular was so friendly and made sure everyone was taken care of. There were a few problems with the schedulers but other than that great experience. The area looked nice as well. I didn’t get my teeth worked on, just sat in the waiting room for my partner to get done but I enjoyed myself. They also have arcade machines but they’re down bc Covid 👎🏽 the orthodontics is pretty close to the main dentist as well so you don’t have to go far. More

I have been dealing with Mint Dentistry for 18 months they have done an amazing job with my daughter and her braces. Even when my daughter didn't always eat the right foods or follow all the instructions they were all very patient with her and so nice. We have enjoyed our time with Ortho. More

The staff are awesome, especially Carey. She’s very genuine and kind. More

Carrie is terrific! What a great lady... so efficient with a fun personality!!! More

All of the crew was friendly and professional. More

So wonderful! I went to Mint Orthodontics. I had to get a quick fix and Carrie helped me, she was fantastic! She was very kind and did an excellent job. The facility was also very clean. More

Very friendly staff and welcoming environment More

The Ortho doctor has EXCELLENT bedside manners. He seemed very concerned about my case and next steps.I would absolutely LOVE to have him as my private dentist. The tech was excellent as well. They worked well together. Very Professional! More

My experience with Estefane was amazing. Beyond my expectations on great service. I definitely recommend this place if you are looking into getting braces! I was nervous for nothing because Estefane made sure i felt as if i was getting my braces in a warm environment to be honest. She smells good too! The doctor was great, beautiful environment aswell. On a scale from 1-10 i give a 15. More

Brigette and Jena are amazing and took great care of me. Can’t wait for my next visit! More

Today was my first time appointment with Jena. I’m not a first time patient. I went in to get a brace wire adjustment. She was very careful and thorough, she kept me informed every step of the procedure. And was careful. Thanks Jena, and hope to see you next time. More

Mint employees a very patient and helpful staff. They have a nice waiting room even though there is very little waiting time. Doctors seem very skilled. I would definitely recommend this office to friends and family. More

The manager at Mint Orthodontics in Mockingbird Station was extremely friendly during my initial call to the office and went out of her way to help my daughter. I will highly recommend this location to all of my friends! More

Bridgett and Jenna were excellent! Super professional and nice. They made me feel very comfortable during the process and informative on everything that was taking place. Great work! Thank you! More

Bridgette, Lacey and Dr. B were GREAT!!!! More

Love this place. The manager was Brigette was truly amazing. Highly recommended More

Love this place & got a free toothbrush ! Shoutout to Stef & Brigdette they are really nice and always make me smile when I come in (; More

Stephanie was really nice and funny. I would like to see her again! More

Very nice staff sweet people! Jenna and Steph also introduces me to some great music be Selina More

The office and staff is wonderful. I have been coming since they opened in December and my daughter will not go anywhere else for her ortho needs. More

Just awesome with services attitude professionalism and care More

Bre is the nicest front desk! I like the whole team they pretty decent! Everyone should come! More

I was very skeptical to try a new orthodontist, but I am glad I did. My experience was phenomenal. Dr. Ballou and the staff were excellent, specially his assistant Jessica. They made me feel comfortable during my visit, very courteous and proffesional I highly recommend it. More

Went for my ortho consult today and everything went so smoothly, Brigette was wonderful and explained everything to me. The assistants were also great! They put my braces on same day, I left with a goodie bag and everything! More

My experience with MINT was the best experience I've had thus far. Bre was very helpful and made my payment process effortless. Highly recommend. More

Everyone was amazing. Brigette and Jenna were super friendly! Even though i made them stay till after they closed they did not complain it acted like I was an inconvenience. Super affordable, and will be recommending to everyone. More

Staffs are super helpful and friendly. Came there as the new patient and there was no wait time at all. Highly recommend !!! More

Bre is the nicest front desk! I like the whole team they pretty decent! Everyone should come! More

Mint Orthodontics was an amazing experience, dentistry in luxury for sure. Dr. B, Brigette, Tasha and Jena were AWESOME!! More

John was very friendly and helpful! Great team of doctors. More

Very nice staff and made me feel really comfortable from start to finish More

Amazing team and great dental family! I completely recommend, it’s affordable and amazing! More

Great staff. Caitlyn was great and very professional. Highly recommend! More

My experience at Mockingbird Station Mint was the best ever literally. Brigette’s personality makes your visit and dental experience amazing. Thank you Brigette and I will be back with hopes that you are here. More

I needed to find a new dentist in Dallas and Mint was right around the corner from me. John was my hygienist and he was amazing and showed me how to clean behind my bottom permanent retainer which no one had ever done before! I already scheduled my appointment for 6 months from now! Thank you so much! More

The Best Experience Ever, Been Coming To Mint For About A Year Now And They Haven't Let Me Down!!! Reccomend To Anyone For Best Customer Service From Start To Finish!!! Thank GOD For Mint Dentistry💚🍃💚 More

I love how there is a dentist office right outside my door. Today was my first visit and the staff was very helpful and polite. I love that they let you watch netflix, give you sunglasses for the bright light that shines on you, and make your whitening trays! All around a great experience. More

I like Jena, but Bridgette is a little sketch. I really like Dr. B, he is very attentive and helpful. I would definitely check this joint out. Again, Bridgette is a little weird, just watch out for her. More

Great customer service! Pretty office and staff was super helpful. More

Went in for a consultation, was greeted quickly by Bre, Bridget Explained my treatment plan really well, So far I’ve loved the experience😆 More

John Bui at mint Dentistry was so polite , quick thorough and so helpful in all the questions that I had I highly recommend coming here for any Dental procedures !! More

The orthodontic staff is always so kind, easy going, fun, & yet professional. You wouldn’t think going to the dentist would be fun but they always make it such a positive experience. I wouldn’t trust my teeth with anyone else. Very professional and well educated Doctors. Highly recommend More

The BEST ortho group ever!!!!! Would recommend! Caitlin made me feel comfortable and had me laughing the whole time! The whole staff was amazing More

The office and staff were amazing. Caitlin was thorough and answered all of my questions. Would recommend. More

The ladies are always so nice and always answer all my questions ... Stephanie and Caitlin both made sure I felt comfortable during my visit More

Great staff... very personable with efficient service. Can't wait for them to expand to Duncanville! My 14 year old is going to have the perfect smile when they're done!! More

Awesome cleaning and very thorough exam! More

Trying to find an orthodontist you like, and is financially affordable is tough for most people. I know it was for myself until I came to Mint Ortho and met with Brigette and Dr.B My son is 13 and wanted to get braces because kids at school are making fun of his overbite. Finally we found our home. When I walked into their office, it just felt right. The front desk was warm and inviting, the waiting room is incredible and very clean. The consultation was informative, and Dr.B made sure to address all of my concerns. Brigette helped me set up a financial plan that worked out perfect for our family, and I am so grateful we are able to do this for our son. Mint is changing my son's life forever, thank you!!! More

Estefane was great the whole team was friendly and very helpful .So excited for my next appointment! More

Thanks for the fast and friendly service and being attentive. Loved everything More

i recommend this ortho to anybody looking for a straight smile ☺️ More

Great professional people. Caitlin, Doc B, and Bre. Never had a a bad experience. More

I came to Mint for the 1st time today and all the girls are really nice.... especially Bridgette, she’s funny 😁 More

My experience with Mint Dentistry was great! I worked with Brigette, who made me feel comfortable and I know she genuinely was there to make sure of it! 5 STARS!!!!! More

From the moment I set foot into this office I knew I was In Love but when I met Bridgette and Jenna and Dr.B the level of customer service they rendered was amazing I’m going to hate when my 18 months are up with Ortho because they are completely therapeutic and great people and let us not forget their level of skill it is phenomenal Thank you Mint Dentistry for hiring such amazing and skilled individuals More

The staff here is awesome! Front desk, assistants, ortho manager & can’t forget about the Doctor are all very helpful. They made me feel very confortable. The process was very fast!! -Thanks Jess you da best! Lol I recommend Mint Ortho to everyone 🤩 More

My name is Wade B. It is funny how you can go to two places of the same ownership and get two different experiences. I, against my better judgement went back to Mint after a call with their patient care mgr. I have to tell you all , that My experience at Mockingbird Station was SUPURB!! John B was one of the best hygienist i have ever had. He was gentle and honest, but most of all he genuinely cared about the well being of my teeth. I will continue to go to Mint as long as John is there and I know my well being is first priority. Another difference was the front office staff. They made me to feel most welcome and at ease knowing I had a bad experience at another location. I now have renewed faith in Mint! More

Tasha & Jena were awesome they got me over my nervousness and made me feel very comfortable .my experience was awesome I would recommend anyone of my family and friends to this location for dental work 5 stars wait is 5 high as you can ? More

Cool More

First time patient at this location! Everyone was fast and helpful. John made quick work of my cleaning! In and out with no problems! Will most definitely be coming back! More

Great experience . Staff is really nice and energetic . Great environment and they make you feel really comfortable . I highly recommend More

Jenna and Brigette were wonderful.. Would definately reccomend, Mint Orthodontics.. It was quick, easy and fairly painless.. Thanks ladies.. More

Hands down my favorite place with my favorite people. I went there to get braces and from the moment I walked in the door I felt like family. Everyone is so friendly and helpful. Jena was the one who tighten my braces today and her energy was the same full of life and joy (and she is no longer shook😂) I don’t even feel like I have braces she is amazing at her job and very down to earth you should definitely ask for her when you go to this location.BUT wait there’s more the whole team is incredible Tasha has a energy that makes you smile regardless plus she knows nice shoes when she sees them and Stef she’s awesome she’s pays attention to your interest she makes sure you are comfortable and she is a joy to be around everyone at this location feels like family. Wish I could give them more than five stars P.S Brigette your braces are beautiful. Thank you guys for always providing me with A1 service. More

Felt very comfortable there, they really took care of me in every way possible. More

I was very skeptical to try a new orthodontist, but I am glad I did. My experience was phenomenal. Dr. Ballou and the staff were excellent, specially his assistant Jessica. They made me feel comfortable during my visit, very courteous and proffesional I highly recommend it. More

The staff was wonderful and very friendly! Jessica was very knowledgeable and answered all of my questions!! I would definitely recommend to family and friends!! More

Just awesome with services attitude professionalism and care More

Excellent customer service definitely will be going back. More

Had a great experience at Mint! Jessica and Caitlin were very friendly and knowledgeable, definitely recommend coming here for your ortho needs! More

Turn up 🙃 More

I love this facility. Caitlin, Jessica are amazing as well as Stephanie and Bre. I absolutely love the staff and their work is amazing. I would recommend them to anyone needing work! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ More

I had a crown come off and they were able to get me in the same day so I didn't have to go through the weekend and possibly end up with more problems. The staff is amazing from the minute you walk in the door, they put my crown back on and I was on my way. I highly recommend the Mockingbird Station location for all your dentistry needs. More

Caitlyn, is amazing she took care of me right away and explain to me what she was doing.. and the staff is outstanding feels like I'm around family. I'm definitely looking forward to my next visit. Thank you! More

They let me pick my choice of music and the music was Jamming! Everyone was really nice . Stephanie put my bracket back in .I didn’t even know that I had broken it. Stephanie was gentle and she smelled really good . It must be a requirement that in order for you to work here that you be really Smart , really Nice and Good Looking! More

I LOVE THIS PLACE! Very professional, clean, and efficient. The staff is super friendly. They greet you with a smile, and make you feel very comfortable. My favorite assistant is Caitlin B.! She’s so cheerful, smiley, and funny! Thank you Mint for making my trip to the orthodontist easy! More

Yesterday I went to Mint for a root canal, one of the most evil of procedures 😈. which I’ve already had one before so I thought I knew what to expect. But yesterday? Couldn’t have gone better. The only reason I knew the numbing had worn off was the ability to use my face again. Absolutely zero pain! If I didn’t know any better I would say it was just a cavity that took a long time. Never have I felt so good about going to the dentist. More

I love this office and the team! My experience was more then what I was expecting from a dental office. From the posh decor down to the energetic personalities that work there. Brigette Portier explained everything necessary so that I could fully understand my orthodontic treatment plan. She was super patient and went beyond for me. I love this place and would recommend friends and family or anyone that is looking to better their smiles and oral health! More

John was awesome great & gentle. More

JUST MOVED TO THE DALLAS AREA NEEDED DENTAL WORK DONE AND ORTHO WORK DONE MINT DENTISTRY WAS THE BEST DENTIST/ORTHO IVE BEEN TO IN SO LONG I AM NOT A DENTIST/ORTHO GIRL AT ALL BUT COMING IS GREAT THEY MAKE YOU FEEL SO COMFORTABLE WITH MUSIC NETFLIX ETC THE PEOPLE ARE ALSO AMAZING THE ENERGY IS POSITIVE THANK YOU MINT ORTHO BIG THANK YOU TO TASHA FOR THE AMAZING SERVICE! HIGHLY HIGHLY RECOMMEND! More

I had a great experience with this dental office! The Doctor was very with her exam and the dental hygienist did an amazing job! I highly recommend this office for any dental need! The staff is also very nice! More

Dr. B and his staff are awesome. Very thorough and caring. Stephanie made sure I was comfortable and walked me through the process step by step and explained every procedure she was doing. I had so many scheduling conflicts with work and other dental appts, Bre was able to fit me right in with no issue. I would recommend them to anyone. Great Place More

The staff is always very pleasant. I feel like family, whenever I visit. It’s like a college kid coming back home to family. I’m a Customer Service professional, and great service is what drives me. Jessica is always having fun and practicing her jump shot... lol . So entertaining to watch her. Caitlin is so sweet and charming. The Doctor is AMAZING!!! I appreciate each and everyone of them. Oh and how could I ever forget my girl, Bridgette. She keeps me laughing. She is so cool. I live south of Dallas but I drive the 35-45 minutes for UNPARALLELED, UNMEASURABLE service. Thank you very much Mint Ortho Family❤️ Nevaeh’s Mommy #BraceFaceNevaeh More

Nice clean place! Amazing staff. Caitlin B was very attentive and did a great job of making me feel comfortable. Would recommend and will be back! More

stef and caitlin were awesome so helpful i always enjoy my monthly visit !!!! fun fun fun thanks ! More

Nice location nice people excellent treatment More

Amazing staff that make you feel completely comfortable! Caitlin explained everything thoroughly and was easy to get along with. Would recommend! More

Every one is very nice. The orthodontist was very straightforward and helpful. More

This office is AMAZING 💕 from the minute you get there to when you leave , everything about this office is great. THANK YOU GUYS . definitely will return . 👍🏻 More

I got my braces done here and I love them! Staff is super friendly and amazing. 10/10 More

I walked in the office and I love the style! I took my grandson for a consultation and was greeted quick by Bre. The Dr was very nice and straight to the point! Was able to start treatment same day ! Thank you Mint for adding orthodontics! 👌🏾 More

Thank you Stef for making my experience amazing ! More

Had a bit of a hiccup with scheduling. For my first visit here there was a bit of a wait, but the service after that was excellent. John was a great hygienist. Quick and efficient, and took the time to explain everything. Everything went super smooth. More